{"id":6,"date":"2015-10-27T14:17:04","date_gmt":"2015-10-27T14:17:04","guid":{"rendered":"http:\/\/sites.saic.edu\/servicebureau\/?page_id=6"},"modified":"2024-10-15T21:47:45","modified_gmt":"2024-10-15T21:47:45","slug":"help_center","status":"publish","type":"page","link":"https:\/\/sites.saic.edu\/servicebureau\/home\/help_center\/","title":{"rendered":"HELP CENTER"},"content":{"rendered":"<p>We have organized our frequently asked questions, product details, policies and more and will do our best to continuously improve the content, keep up to date and server our customers as best we can.<\/p>\n<p>If you do not see what you are looking for here please be sure to check our <a href=\"https:\/\/sites.saic.edu\/servicebureau\/f-a-q\/\">FAQ <\/a>page for more detailed info regarding payment options, turnaround times and submission specifics.<\/p>\n<h4><\/h4>\n<p><strong>QUICKLINKS<\/strong><\/p>\n<p style=\"padding-left: 40px\"><strong><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/help_center\/service-bureau-print-driver\/\">Service Bureau Print Driver<\/a><\/strong><br \/>\n<strong><a href=\"https:\/\/sites.saic.edu\/servicebureau\/how-to-booklets\/\">How-To-Guides: Cards, Saddle Stitch, Riso, Vinyl, Kiss-Cut Sticker, Perfect Bound + Spiral Books<\/a><\/strong><br \/>\n<strong><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/services\/card-templates\/\">Templates for Print: Business Cards, Postcards, Exhibition Cards<\/a><\/strong><br \/>\n<strong><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/help_center\/digital-storefront-help-page\/\">Digital Storefront Help Page<\/a><\/strong><\/p>\n<hr \/>\n<p><strong>GENERAL INFORMATION<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/help_center\/faculty-staff\/\" target=\"_blank\" rel=\"noopener\">Faculty + Staff<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/resources\/\" target=\"_blank\" rel=\"noopener\">Print Resources<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/help_center\/reprint-policy\/\">Reprint Policy<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/new-payment-pick-up-procedures\/\">Order Submission Process<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/help_center\/digital-storefront-help-page\/\">Digital Storefront Help Page<\/a><\/li>\n<\/ul>\n<hr \/>\n<p><strong>FILE PREPARATION<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/file-preparation-basics\/\">File Preparation &#8211; Basics<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/how-to-booklets\/\">How-To-Guides: Cards, Saddle Stitch, Riso, Vinyl, Kiss-Cut Sticker, Perfect Bound + Spiral Books<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/resources\/letterpress-plates-file-set-up\/\">Letterpress Film File Set Up\u00a0<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/help_center\/bleeds-borders\/\">Bleeds vs. Borders<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/pdfpreset\/\">PDF Preset + Settings: Saving your PDF<\/a><\/li>\n<li><a class=\"row-title\" href=\"https:\/\/sites.saic.edu\/servicebureau\/full-bleed-saddle-stitch-book-process\/\" aria-label=\"\u201cIn Design \u2013 Imposition Process\u201d (Edit)\">InDesign Imposition Process for Full-Bleed Saddle Stitch Books<\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<hr \/>\n<p><strong>MEDIA INFORMATION<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/paper-media-stock\/paper-weights-types\/\">Paper Weights and Types<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/?page_id=7737&amp;preview=true\">Customer Supplied Media &#8211; Laser<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/customer-supplied-media-wide-format\/\">Customer Supplied Media &#8211; Inkjet<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/help_center\/phototex-installation-tips\/\">PhotoTex Installation Information<\/a><\/li>\n<\/ul>\n<hr \/>\n<p><strong>DOWNLOADS<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/help_center\/service-bureau-print-driver\/\">Service Bureau Print Driver<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/how-to-booklets\/\">How-To-Guides &#8211; Perfect Binding, Spiral Binding, Riso and Vinyl Cutting<\/a><\/li>\n<\/ul>\n<hr \/>\n<p><strong>TEMPLATES<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/services\/card-templates\/\">Print Templates &#8211; Business Cards, Postcards, etc.<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/templates-2\/exporting-to-pdf\/\">PDF File Setup &amp; Exporting for Templates<\/a><\/li>\n<\/ul>\n<hr \/>\n<p><strong>EQUIPMENT: HOW TO VIDEOS<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.youtube.com\/watch?v=cz0kfDMzfjA\">De-Roller How to Video<\/a><\/li>\n<li><a href=\"https:\/\/youtu.be\/fyv4MQTL_S4?t=37\">Button Maker &#8211; How to Video<\/a><\/li>\n<li><a href=\"https:\/\/youtu.be\/upmcuM1iQ0M\">Grommet Press &#8211; How to Video<\/a><\/li>\n<\/ul>\n<hr \/>\n<p><strong>COLOR MANAGEMENT<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/helpx.adobe.com\/acrobat\/using\/keeping-colors-consistent.html\">Color Management &#8211; Adobe Applications<\/a><\/li>\n<li><a href=\"https:\/\/www.linkedin.com\/learning-login\/share?account=41912364&amp;forceAccount=false&amp;redirect=https%3A%2F%2Fwww.linkedin.com%2Flearning%2Flearning-color-management%3Ftrk%3Dshare_ent_url%26shareId%3DuLE9bqkEQc%252BHFzqcqz8JJA%253D%253D\">LinkedIn Learning &#8211; Learning Color Management<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/help_center\/color-basics-color-accuracy\/\">Color Basics + Accuracy\u00a0<\/a><\/li>\n<li><a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/help_center\/using-cmyk-vs-pantone-pms\/\">Pantone (PMS) vs. CMYK<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>We have organized our frequently asked questions, product details, policies and more and will do our best to continuously improve the content, keep up to date and server our customers as best we can. If you do not see what you are looking for here please be sure to check our FAQ page for more &hellip; <a href=\"https:\/\/sites.saic.edu\/servicebureau\/home\/help_center\/\">Continued<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":13,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sites.saic.edu\/servicebureau\/wp-json\/wp\/v2\/pages\/6","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.saic.edu\/servicebureau\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sites.saic.edu\/servicebureau\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sites.saic.edu\/servicebureau\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.saic.edu\/servicebureau\/wp-json\/wp\/v2\/comments?post=6"}],"version-history":[{"count":201,"href":"https:\/\/sites.saic.edu\/servicebureau\/wp-json\/wp\/v2\/pages\/6\/revisions"}],"predecessor-version":[{"id":8999,"href":"https:\/\/sites.saic.edu\/servicebureau\/wp-json\/wp\/v2\/pages\/6\/revisions\/8999"}],"up":[{"embeddable":true,"href":"https:\/\/sites.saic.edu\/servicebureau\/wp-json\/wp\/v2\/pages\/13"}],"wp:attachment":[{"href":"https:\/\/sites.saic.edu\/servicebureau\/wp-json\/wp\/v2\/media?parent=6"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}