Where the algorithm hasn’t reached: Sociality in Chinese food delivery platforms
Documentary film still, 2021
In this documentary, I made a comparison between Uber eats and Huajuan.
Uber eats is an algorithm driven platform, people working there feel this job is a ghost work, just like a lonely machine, never stoping, with out any social regularity.
However, I found a Chinese food delivery platform, Huajuan. Huajuan is a mannually managed platform, where 95% customers and drivers are Chinese. A delivery driver work there told me that this is the most social job he has ever done. And as a new immigrant, who can not speak English, he found a kind of freedom in this job.