The Service Bureau is a professional digital-output lab that serves the SAIC community. We offer Wide Format printing, Latex printing, Laser printing with several binding options, Risograph printing, Kiss Cut Stickers, and Vinyl Cutting.
| QUICK LINKS | |
| CONTACT US | DIGITAL STOREFRONT |
| ALUMNI ACCESS | HOW TO BOOKLETS |
| CALENDAR | ORDER PROCESS + PAYMENT + PICK UP |
| SCHEDULING CLASS TOURS + CONSULTATIONS | PRODUCTION PROTOCOLS + SUBMISSION |
| FREE MEDIA SAMPLES | FREQUENTLY ASKED QUESTIONS |
—> 2024 CALENDAR
Print production occurs 8:30am-4pm, Monday – Friday only.
We are not open and production does not occur on weekends.
September 2nd – Closed for Labor Day
November 28th – 29th – Closed for Thanksgiving Break
December 17th – January 1st – Closed for Winter Break
January 20th – Closed for Martin Luther King, Jr. Day
March 20th – 22nd – Closed for Spring Break
—> ACCESS
The Service Bureau is open to currently enrolled students, Staff, Faculty and Alumni of the School of the Art Institute of Chicago*.
*You must have a SAIC Gmail Login to use the Digital Storefront, a valid ARTICard and be able to load money onto your ARTICard.
All orders must be picked up in person at our contactless pick up cabinet located in the Sharp building on the 11th floor, no exceptions.
–> ALUMNI ACCESS
The Service Bureau is available to degree holding alumni who still have access to their SAIC Gmail account. If you have lost access to your SAIC Gmail account you will need to complete the following form to regain Digital Storefront access, this process can take a couple of weeks to be completed. We are not able to accept orders from users that have lost their SAIC email accounts.
The Service Bureau only accepts payment via Articard, no exceptions. The only method for Alumni to load money to their Articard is in person with cash at the VTS machines (one is located on the 2nd Floor of the Sharp Building at 37 South Wabash Avenue). Money cannot be added to Alumni Articards remotely or via credit/debit card. All orders must be paid before they can be picked up. You must have a current SAIC Alumni Card or active Faculty or Staff Card for us to charge your order and for building access to pick up the finished order. All orders must be picked up at our Pick Up Cabinet, we do not ship under any circumstances.
—> PRODUCTION PROTOCOLS + SUBMISSION PROCESS
We have a contactless order, payment and pick up system.
All orders have a turnaround time from 1-10 days depending on the product and options chosen. Orders from current students take priority over staff, faculty, and alumni orders. Turnaround times are approximate and may change for large orders.
Your order may be done sooner but it cannot be guaranteed.
During busy times of the semester such as Critique and Finals weeks these times will double. Production occurs Monday thru Friday when staff are on campus. We are closed on Saturday and Sunday.
—> CONTACT INFORMATION
All communication is done via email (sbureau@saic.edu) or by signing up for a 10 Minute Consultation with one of our staff.
email: sbureau@saic.edu
10 Minute Consultation: Schedule an In Person or Zoom Consultation
We are typically available 10am-2pm M-F.
These times are dependent on staffing limitations and production levels.
Consultations must be signed up the night before your desired time slot.
If you need a consultation outside of these hours please email us.
In Person consultations take place at the Service Bureau, Sharp 1111.
If you send an email during normal business hours (9am-5pm M-F) we will respond as quickly as possible.