We no longer have walk-up availability at our counter at the Service Bureau.

All communication will be done via email or by signing up for a
10 Minute Remote Consultation with one of our staff.


March 17th: Open 
March 18th: Closed

We will have normal production hours on Thursday, March 17th.
Friday, March 18th we will not have production hours, pick ups will not be available for scheduling and consultations will be unavailable.

We will be back on Monday, March 21st with regular production hours.


If you send an email during normal business hours we will respond as quickly as possible.

10 Minute ConsultationSchedule a Zoom Consultation


The Service Bureau is open to currently enrolled students, Staff, Faculty and *Alumni of the School of the Art Institute of Chicago. You must have a valid ARTICard and be able to load money onto the ARTICard.

*Currently, Alums must be signed in as a visitor by a student or SAIC employee. Due to staffing limitations Service Bureau staff will not be available to sign visitors into the building.


We no longer have walk-up hours at the Service Bureau.
We have instituted a contactless order, payment and pick up system. This will allow us to provide a safe environment for everyone and offer the highest quality output with the quick turnaround times you expect.

Production occurs Monday thru Friday when staff are on campus. We are closed on Saturday and Sunday.


Our services have been impacted or changed in a few specific ways.  

    • Adjusting staff hours and ceasing availability at our counter
    • Changing to remote order pick up and payment procedures
    • All check outs are scheduled: button makers, staplers, de-rollers, etc.

We are offering a few of these services permanently.

    • Ability to conduct Class Tours remotely via Zoom or in person.
    • Provide remote consultations with our technicians
    • Making available our paper samples for free. 
    • Offering workshops remotely and in person. 



Frequently Asked Questions


Class Tours + Consultations 




Contactless Order, Payment, & Pick Up Process



Remote Payment and Pick Up Procedures 

Please take a moment to read carefully the details regarding our new remote payment and pick up system.

We have also added information about the types of funds you have to print. We will ask that you let us know when you submit your order which account we are going to charge. 

If you are a supervisor in an area with multiple staff who will be submitting on your behalf or maybe picking up orders on your behalf please check our or page on Departmental printing

Staff Consultation:
10 Minutes

Service Bureau staff are on hand to for remote consultations and offer assistance on proper file setup with printing projects for all faculty, staff and students.

Want help planning your project? Need assistance choosing one of our services or have general questions about materials? We offer 10 minute consultations to help with questions specifically about submitting orders or preparing files for the Service Bureau.

You can find more information on our Tours + Consultations page.


Class Tours:
45 Minutes
(Zoom + In-Person)

We offer tours to classes interested in a general overview of the Service Bureau.

We will go over available services, show examples of the various products, discuss turnaround times and relevant file submission information.

We encourage faculty to work a Class Tour into your syllabus and set up the exact day/time at the beginning of the semester.

More info on these tours can be found on our Tours + Consultation page.



Video Tour:
12 Minutes

We have created a short video to highlight our services and offer a quick overview of the product and processes we offer.

Available on our You Tube channel to everyone without an appointment this video goes into each product we offer, tips and tricks for each product, general submission guidelines and where to find more info on our website.