| QUICK LINKS | |
| COLOR PROFILE GUIDELINES | TURNAROUND TIMES |
| REQUIRED FILE FORMATS | PRICING: HOW IT WORKS |
| DOCUMENT SIZE + BORDERS | HOW TO SUBMIT |
| FREE TEST STRIPS | MEDIA WE STOCK |
Wide format inkjet printing offers the highest resolution, color accuracy, archival properties and large media sizes (Up to 43″ wide printable).
Use for high quality posters, artwork reproduction, photography, oversize book covers, or anything else where the highest quality or larger print sizes are needed.
We currently use Epson Surecolor P9000 44″ Wide Format Inkjet printers that print from large rolls (maximum printable width is listed when ordering, will vary based on media)
REQUIRED FILE FORMATS & GENERAL GUIDELINES
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File Format: PDF or TIFF
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Mode: RGB, 8 Bit
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Color Profile: Adobe RGB (1998)
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Resolution: maximum is 300dpi, minimum recommended is 180dpi
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Files should be flattened with NO Alpha Channels
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Borders (if desired) must be added to the file itself as white space (NOT when submitting online)
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The size you enter online should be the exact size your file is set up to digitally – we will not adjust or scale file sizes
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For B&W images we recommend to convert your print file to Grayscale mode.
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Max File Size (MB) for Digital Storefront: 400mb
There is a 400MB file limit when uploading. Please make sure your file is flattened, is 8 bit and is at the most 300dpi. We can accept files with at least 180dpi for especially large files.
If you need to upload a file larger than 400MB, please use the OTHER option in DSF and copy and paste a Google Drive link into the text window.
Files should be saved as TIFF or PDF at exactly the size you intend them to be printed. We will not adjust files that are submitted incorrectly. TIFF is preferred because all settings are applied visually, PDF can offer different options for Press Printing that our printers don’t use, or aren’t reflected visually in the PDF but show up during printing. For PDF files we recommend using the High Quality Print PDF preset for Inkjet printing.
DOCUMENT SIZE + BORDERS
Multiple files can be loaded onto the Digital Storefront order form as long as the size and media are the same.
If you have multiple sizes or or medias you will need to add them to your cart separately. This is will make sure the order is priced correctly and you are not over charged.
When you check out they will all be on the same order number.
The document you upload should be the exact size you intend it to be printed. We do not scale files and will ask you to resend files that don’t match the order form.
If you want a border around the image you will need to add this to your document before submission. Adding length or height in the Storefront order window does NOT change your file size.
The width and height you input and the file you upload should be the same exact dimensions. The size information must be entered correctly into the Digital Storefront because this information is used to calculate the price of your order. Not including the correct size information will delay or cancel your order.
Your file will be printed with crops marks & a filename label on a larger roll of paper (these can be left off by leaving us a note in the Special Instructions). If multiple files are sent they may be printed on one large sheet, depending on file size. You will have to cut the print to your desired final size.
If you intend to mount or stretch your print, we recommend adding extra bleed to your image. Due to variations in paper thickness that affect roll feeding, the image size of your print may vary up to 1/4″.
FREE TEST STRIPS
A free test strip for each file uploaded can be selected as an option in the Digital Storefront.
Test strips are roughly 6×23″.
There is no charge for the first test strip.
The size of the desired final print needs to be entered for each order so after viewing the test strip if you do to proceed with the final prints you will know the full order price.
The test strip will be done within 48 hours of submission of your order.
—-> If you submit orders for test strips on more than 2 medias each additional test strip will take one business day longer. You will be emailed when the test strip is ready, approval or cancellation of the order is via email as well.
Please be sure to read our Policies and Guidelines + Reprint Policy.
TURNAROUND TIMES
Turnaround times are in business days and do not include weekends or holidays.
Test strips will be completed within 2 days after file submission.
Once you approve the test strip we will begin production on your final print.
3 business days – Standard turnaround time, no additional cost is incurred.
2 business days – 50% of total cost applied.
1 business day- 100% of total cost applied.
Test strips add an additional 48 hours to all turnaround times. If you submit orders for test strips on more than 2 medias each additional test strip will take one business day longer.
Note: Our wide-format printers print on roll media. Your print will be printed at the size of your digital file on the appropriate sized media with crop marks to indicate where it will need to be cut down.
We will roll your print in butcher paper until it is ready for pick up. Upon request we can add a layer of acid-free glassine to provide further protection for the print.
Due to the design and size of our printers are not able to accept most sheet media, please email for more information.
PRICING
There is a 2 square foot pricing minimum on all inkjet orders.
Our Digital Storefront will give you an exact quote using the width x height (in square feet) + the cost of the media.
Enter the quantity, size, and paper type in the Digital Storefront like a normal order, at the bottom of the window it will display the price. Items can be ‘Added to Your Cart’ or ‘Saved for Later’ depending on when you want to submit the order.
Inkjet prints are priced by the square foot.
ORDER SUBMISSION GUIDELINES
Wide-Format Inkjet orders are submitted via our Digital Storefront at sbureau.artic.edu
Price Quotes
The Digital Storefront provides a real-time price quote without placing an order. Simply choose the Wide-Format Inkjet product, put in the width and height, choose the desired media and the price quote will display in the lower left of the screen.
At any time if you feel that the jobs are not being calculated correctly please alert us in the Special Instructions section and we will make sure the total is correct.
Ordering Multiple Files
If all the files you will be ordering are the same size you can simply add them all at the top of the window with the Add More Files option during document upload. The DSF will add up the total square feet for the multiple items and list them in the same order.
If you have files that are multiple sizes you will have to add them to your cart individually. After adding each file to your cart simply click the Return to Storefront option and continue with the next file. Although this is time consuming it will allow DSF to calculate your job correctly with the collective square footage for all jobs combined.
Payment
We only only accept ARTICard payments for jobs is required when you pick up your order and are paid for with your ARTICard. For more information on what ARTICard is and how to add funds to your account please visit the ARTICard departments page here.
Pick Up
The Service Bureau does not offer finishing options on wide-format inkjet prints. Your print will be printed at the size you ordered on the appropriate sized media with crop marks to indicate where it will need to be cut down. We will roll your print in acid-free paper until it is ready for pick up. Wide format prints are placed in the basket next to our contactless pick up cabinet.
If you are having difficulty using our Digital Storefront please contact the Service Bureau: sbureau@artic.edu.
MEDIA WE STOCK
A full list of wide format inkjet papers and specs for each media are available on our Media We Stock page.
Not all media are the same roll size so you will notice in DSF there will be a limit to the width of your files being uploaded. We do not print full bleed on these rolls so the limit for printing is 1″ shorter than the roll.
CUSTOMER SUPPLIED MEDIA
The Service Bureau can accept customer-supplied rolls or large sheets (20×30″ or larger) to be printed on our Epson P9000 Wide Format Inkjet prints as long as:
- All paper must be for made specifically for these printers: inkjet (aqueous ink)
- If printing on sheets sufficient margin/borders must be present for the printer to hold the paper: at least 6″ on trailing edge and 2″ on all others.
- Before users submit using the Digital Storefront we ask that you send us an email an include any important information about the paper that you plan to print on. If accepted, we will ask that you drop off your paper in our Remote Cabinet or at the Service Bureau in room 1111.
- When submitting your order, choose ‘Customer Supplied’ as the ‘Media’.
- All paper must be brought into the Service Bureau in its original packaging with the weight and g/m2 clearly marked. If the original packaging is not supplied, the Service Bureau will not print using the supplied media.
The Epson P9000 printer can accept rolls up to 44″. Cut sheets can be accepted if they are larger than 20×30″. The large size of our printers makes it difficult to print the image without skewing it on the paper. The Service Bureau reserves the right to deny submitted paper types at any time. Bringing in your own media to use on the Wide Format printers will result in longer turnaround times due to the special handling and testing required.