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General questions about software should be taken to the General Access Computer Lab, your professor, or free LinkedIn Learning videos.
Staff Consultation: | Service Bureau staff are on hand to for remote and in-person consultations and offer assistance on proper file setup with printing projects for all faculty, staff and students. Want help planning your project? Need assistance choosing one of our services or have general questions about materials? We offer 10 minute consultations to help with questions specifically about submitting orders or preparing files for the Service Bureau. Consultations are available 10am-2pm M-F, if you need a consultation outside of these hours please email us, depending on staffing levels & current production levels, we can sometimes accommodate other times. In Person consultations take place at the Service Bureau, Sharp 1111. SCHEDULE A CONSULTATION |
Class Tours: | We offer tours to classes interested in a general overview of the Service Bureau. We will go over available services, show examples of the various products, discuss turnaround times and relevant file submission information. We encourage faculty to work a Class Tour into your syllabus and set up the exact day/time at the beginning of the semester. However, you are welcome to sign up at any time during the semester with at least a 48 hour notice given. Our Class Tours will be hosted by a SB staff and can be customized to a specific topic or process. It can also be a simple overview of all our services. It really is up to you. After the tour, we will be on hand to answer any questions from students and discuss a specific topic or process if needed. * If you teach a night class and are interested in having a tour of the Service Bureau we can arrange an evening slot outside of the scheduling software. We ask that the tour run at the start of class. Email us at sbureau@artic.edu to schedule a time. SCHEDULE AN IN-PERSON CLASS TOUR |
Video Tour: | We have created a short video to highlight our services and offer a quick overview of the product and processes we offer. Available on our You Tube channel to everyone without an appointment this video goes into each product we offer, tips and tricks for each product, general submission guidelines and where to find more info on our website. VIEW VIDEO |